Practical Travel

Japan Train Reserved Seats: When and How to Book

By JAPN Published

Japan Train Reserved Seats: When and How to Book

When to Reserve

Reserved seats are free with the Japan Rail Pass and recommended during peak travel periods: Golden Week, Obon, year-end/New Year, and Friday/Sunday evenings when weekend travelers flood routes. The Tokaido Shinkansen between Tokyo and Osaka fills most heavily. On weekday non-peak services, unreserved cars have ample seating and avoid the constraint of a fixed departure time.

Reservations are made at any JR ticket counter (midori no madoguchi) or green reservation machines in stations, selecting your preferred departure time, car, and seat. The machines offer English interfaces. Seat maps show window (A/E), middle (B/D), and aisle (C) positions. For guaranteed Mount Fuji views on the Tokaido Shinkansen, book an A seat heading from Tokyo or an E seat heading from Osaka.

Tips for Unreserved Travel

Unreserved cars, typically cars 1 through 3 on most Shinkansen, fill first-come-first-served. Queuing on the platform 10 to 15 minutes before departure usually secures a seat on non-peak services. On the Tokaido Shinkansen, the Hikari and Kodama services have more unreserved cars than the popular Nozomi. If all unreserved seats are taken, standing in the vestibule area between cars is permitted for the duration of the journey.

How to Reserve Seats

Shinkansen seat reservations are free and unlimited for JR Pass holders, made at any JR ticket counter (midori-no-madoguchi, the green window) or at the JR reservation machines with English-language interface found at major stations. Select your train, date, time, and preference for window (madogawa) or aisle (tsurogawa) seating. Seats near the end of the car provide more legroom. For the Tokaido Shinkansen, seats on the E column face Mount Fuji heading west from Tokyo. Non-reserved cars (jiyuseki) on most Shinkansen are cars 1 through 3, and during off-peak times these seats are readily available by simply boarding. During peak periods like Golden Week, Obon, and New Year, unreserved cars fill completely and passengers stand in the aisles, making reservations essential. The Hayabusa and Kagayaki Shinkansen services are all-reserved with no unreserved cars, requiring seat reservations before boarding.

Making Reservations

Seat reservations are free and unlimited for Japan Rail Pass holders at any JR midori-no-madoguchi (green window) ticket counter or at the JR reservation machines with English-language interface at major stations. Without a pass, reserved seats cost an additional 530 yen for short distances and up to 1,000 yen for long routes over the unreserved seat price. Select your preferred seating: madogawa for window, tsurogawa for aisle. Seats near the end of the car provide extra legroom. For the Tokaido Shinkansen, E-column seats face Mount Fuji heading west from Tokyo.

When Reservations Matter

Non-reserved carriages (jiyuseki) fill completely during Golden Week, Obon, and New Year, with passengers standing in aisles for the full journey. Specific trains are all-reserved with no unreserved cars: Hayabusa and Komachi on the Tohoku Shinkansen, Kagayaki on the Hokuriku Shinkansen, and all Gran Class carriages. Limited express trains to resort areas like Hakone, Nikko, and Koyasan often sell out on Friday evenings and weekend mornings. For flexible travel, the unreserved cars (typically cars 1 through 3 on Tokaido Shinkansen) provide adequate seating during weekday off-peak hours. Arriving 15 minutes before departure and queuing at the platform’s unreserved car positions usually secures a seat outside peak periods.

The JR Tokai SmartEX app allows Tokaido Shinkansen seat reservations from your smartphone using a foreign credit card, with the ticket linked to your IC card so you can pass through the gate without a physical ticket. This eliminates ticket counter queues entirely for this route.


This content is for informational purposes only and reflects independent research. Details may change — verify current information before making travel plans.